Returns will only be possible if they meet one of the below conditions:
- The item(s) you ordered differs from the item delivered to you
- The item delivered to you is defective or damaged.
(Within 5 days from the delivery of the product.)
In the above cases, we will ship you a replacement free of charge once the details of the case are verified by us. Please take pictures of the product/ its packaging in all cases to aid the returns process.
Please note the below terms under which replacement will not be possible:
- The product has been used or tried out by you.
- The product shows signs of wear and tear, usage, and is not in the condition that it was delivered to you.
- Any product whose packaging has been destroyed will not be returnable.
- All products to be returned in their original packaging including all manuals/cards dispatched originally.
- If any products are missing any tags/packaging elements will not be returnable.
Terms & Conditions for returns:
- Please ensure you contact the store within 5 days to initiate the returns process.
- Once you initiate the process we will take 2 working days to process your return.
- You are responsible for all shipping costs for returning the product to our store/warehouse.
- Once your return is processed, you will be reimbursed with store credit for any future purchases.
Return shipping options:
- Please ship your returns through a reputable courier firm which includes package tracking and insurance for the return shipment.
- All return shipments must be prepaid; all COD packages will be replaced only.